FAQs

Whempys Chimney Services

  • Why should I have my chimney inspected?

    The National Fire Protection Association recommends annual chimney inspections to ensure soundness, cleanliness, and proper clearances. This is important even if you don't use your fireplace regularly, as small animals and birds can leave nesting material that may cause issues. Regular inspections help maintain the safety and functionality of your chimney system.
  • How often should I have my fireplace cleaned?

    According to the Chimney Safety Institute of America (CSIA), your chimney should be cleaned when there's 1/8 inch of sooty buildup inside. If any glaze is visible in the flue, cleaning is necessary even with less buildup. This accumulation of soot and creosote can fuel a chimney fire, potentially damaging your chimney and home.
  • What is creosote?

    Creosote is a highly combustible, corrosive substance that forms when gases from burning wood or coal tar combine and condense at temperatures below 250° F. It's a gummy residue that can accumulate in your chimney, posing a significant fire hazard.
  • What if I am not satisfied with Whempys Chimney Services?

    We encourage you to contact us if you're not completely satisfied with our services. Our primary objectives are to maintain the cleanliness of your fireplace and provide education on how to maximize the benefits of your fireplace or stove. We value customer feedback and are committed to ensuring your satisfaction.